At Not Just a Car, we aim to provide you with high-quality products and a smooth shopping experience. Below you’ll find all the information you need regarding our shipping policy.

Processing Time

  • Order Processing: All orders are processed within 1-2 business days. Please note, this does not include weekends or holidays.
  • Delays: If we are experiencing a high volume of orders, processing times may be delayed slightly. Should this occur, we will notify you via email with an updated timeline.

Shipping Rates & Delivery Times

We offer standard shipping for all products, and rates are calculated at checkout based on your location and the weight of your order.

  • Domestic Shipping (within the USA):
    • Estimated delivery time: 5-10 business days after processing.
  • International Shipping:
    • Estimated delivery time: 7-20 business days depending on the destination.
    • Please note that international shipping may be subject to customs fees or import duties, which are the responsibility of the buyer.

Shipping Carriers

We use reputable shipping carriers including:

  • USPS
  • UPS
  • FedEx
  • DHL (for international orders)

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor your package’s status as it makes its way to you.

Lost or Delayed Packages

While we strive to ensure prompt delivery, delays can occasionally occur due to factors beyond our control, such as weather or customs processing. If your package seems delayed or lost, please email us, and we will assist you in locating it.

Changes or Cancellations

If you need to change or cancel your order, please contact us within 24 hours of placing it. After this window, we may not be able to modify your order as it could already be in the processing stage.

Contact Us

For any additional questions or concerns regarding shipping, please feel free to reach out to us.